HOFH Partner Spotlight: Array Behavioral Care

Published by: HOFH

Array Behavioral Care is the largest and leading telepsychiatry practice in the country offering solutions and services across the continuum of care from hospital to home via its AtHome, OnDemand, and Scheduled Care delivery models. In addition to partnering with hundreds of health systems and clinics, Array’s behavioral care services are a covered insurance benefit for 80 million people across 22 states and will be available nationwide by mid-2022. In addition to accepting insurance, Array also offers self-pay options. Its mission is to transform access to quality, timely behavioral health care through innovative applications of technology in order to facilitate a meaningful connection between a licensed professional and an individual in need of their services, regardless of their location.

As a Hall of Fame Behavioral Health (HOFBH) Center of Excellence, Array seeks to help decrease the stigma around mental health and offer services to underserved populations. One such population is professional football players and their families who often battle stigmas in getting their needs met. The clinicians at Array understand the athlete experience and are trained in a wide variety of specialties including perinatal and post-partum mental health, trauma-informed care, mental health in communities of color, and implicit bias and racism in mental health.

“Our goal is to lead with a very high standard of care first and then utilize technology to support that,” says Nicole Christian-Brathwaite, MD, Senior Vice President and Medical Director of Scheduled Care and AtHome at Array. “Telepsychiatry is incredibly effective and strictly follows confidentiality and HIPPA guidelines. It’s a wonderful solution that allows people to access care wherever they feel comfortable whether that’s at home or the office.”

With Array, people seeking care can be connected to a licensed professional counselor, therapist, or psychiatrist who most closely fits their needs in as little as 7-10 days.  Appointments are often available within a week and include evening and weekend options. Array has the largest and most-trusted virtual team of licensed psychiatry clinicians in the country, including adult and child and adolescent psychiatrists. From stress to depression, anxiety, trauma and more, Array’s clinicians treat a variety of behavioral health needs, providing ongoing talk therapy, psychiatric assessment, and medication management, if needed. Array’s clinicians are also fluent in multiple languages, including Spanish, French, Russian, Dutch, Hindi, Farsi and Portuguese, enabling Array to reach a diverse set of patients.

“Mental illness is treatable, and high-quality care tailored to your specific needs from a clinician who understands you is accessible no matter where you are,” continues Dr. Christian-Brathwaite. “You don’t have to suffer, and you shouldn’t have to wait weeks or even months for help.”

Array takes a holistic and personalized approach to care. While medication may sometimes be recommended, the team works together to focus on other aspects of healing including sleep, therapy, nutrition, and exercise. Their collaborative, patient-first approach focuses on making decisions together with the patient, rather than for the patient.

“Array Behavioral Health is a remarkable organization. Its impactful work through its nationwide telepsychiatry service and commitment to personalized care stood out to us,” says Ryan Cain Executive Vice President of HOFH. “It is an honor to welcome Array as an Elite Care Center. We look forward to working together to give people greater access to mental health care in sports and beyond.”

As one of HOFH’s Elite Care Centers, Array joins our network of elite facilities that aim to provide the highest care possible tailored to meet each individual’s needs. Even if the individual has tried other programs, has relapsed, has never tried treatment at all, or faces financial hardships, HOFH’s network of facilities and providers are available to provide personalized and compassionate service. 

For more information about HOFH Elite Care Centers, including Array, please visit the HOFH website or call the concierge call center at 866-404-HOFH.